Complex Hosting
Internal Application
Your most valuable assets are your staff, and they are best utilised where they
add maximum value to your business, rather than repeatable, process driven operational
IT issues. Hosting365 provide a mature, flexible approach to outsourcing your IT operations
and traditionally internal IT applications, dovetailing seamlessly into your existing procedures,
staff and projects to ensure a highly secure and cost effective foundation for your IT infrastructure.
Main Features:
- outsource as little or as much of your IT infrastructure operations as required,
- support hours to suit you with full 24/7/365,
- comprehensive monitoring and alerting, including the application layers,
- comprehensive run-book deployed, covering management up to application layer with escalation of issues to your in-house or third-party partners or teams,
- Process integration at deployment and ongoing service reviews to ensure well understood areas of responsibility and handovers,
- Rigorous ITIL based Change Management Process,
- Patch Management and Operating System maintenance,
- Full portal to track issues, tickets, performance reports and other metrics.
Benefits:
Outsourcing the operation of your infrastructure allows you to focus on the business application, rather than the day to day tasks involved in operations. By placing your infrastructure in one of Hosting365's secure datacentre facilities, you can be assured of 24/7 availability, security and data protection, as well as doubling as a business continuity solution. You can also avail of "access anywhere" functionality with your applications centrally hosted, allowing staff, partners and customers to access the tools they need on the road or even in foreign locations.
