Managed Colocation
Key Features
Included as standard:
Security
- Secure, Locked Enclosures
- Combination Lock Doors front and Rear
- Choice of Physical Facilities & Locations
- Biometrically Secured Zones with Access Control and CCTV
Connectivity & Power
- Inclusive Power and MESH Connectivity with Redundant Uplinks
- Unlimited Free IP Addresses (with justification)
- Remote Rebootable Power with control panel
Support & Services
- Inclusive Remote Hands
- 24/7/365 Direct Access to NOC by Phone
- Dedicated Account Manager
- Inclusive KVMoIP / Serial Console out of bounds control
- Inclusive Comprehensive Customer Portal
- Rolling KVM, Customer Work Spaces, Meeting Rooms & Canteen Facilities on site
- Inclusive Silver Monitoring
Service Levels
- 100% SLA on Power
- 100% SLA on Network
- 100% SLA on Environmental